Let us help, or help yourself & others
The Texas A&M GeoServices group is dedicated to providing the highest level of support possible.
Our friendly students, staff, and faculty are available to assist you when you have issues.
Our staff is available via email, phone, and chat. If you would rather help yourself, we have created a rich set of support tools.
You can often find answers in our FAQ section, start or participate in a discussion in our active discussion boards,
or watch step-by-step tutorials.
Many options to get help with what you need
Contact a real person
Our staff is available for phone support 9-5 US Central Time. If support staff is busy
helping other customers you can leave a voicemail and someone will get back to you.
Alternatively you can utilize one of our other contact options including live chat and
regular ol' email.
We have created several step-by-step videos to help our users get through some the most common steps involved in using our services.
Enjoy the Texan accents as you watch how to get your data processed using the Texas A&M GeoServices tools.
Watch & Learn
If you have found an inaccurate set of coordinates returned by our system we want to know about it.
We spend all day every day trying to improve the accuracy of our results and your input is invaluable.
If you would like to report an inaccurate result please use the link below for the submission form.
If you have found an issue with our services, we want to know about it.
We spend all day every day trying to improve our services and we are always looking for things that are not working right.
These cases are usually the interesting ones that allow us to develop better algorithms, so please send them our way.
We take privacy & confidentiality very very seriously. Your data are safe with us.
We have policies and procedures in place to ensure the highest levels of staff training,
industry best practices, and general respect for data to ensure that your data are kept safe.
liberal to make sure that our users can use our services for useful things. You can integrate
our services into your applications be they commercial, non-profit, web-based, or mobile. You
can store our data once you get it back.
View all the fun legal stuff..
FAQ & Knowledge base communities
We have an active FAQ & Knowledge Base Community where you can go to find answers to common questions,
explanations of how things work, and all sorts of other good stuff related to the Texas A&M GeoServices tools.
Join the community so you can help yourself, help others, and become an expert in using our services!
Show Me Answers