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Frequently Asked Questions - Service Usage

Support › FAQs › Service Usage

Topic navigation: Web Browsers - Service Usage - Uploaded Databases - Technical - General


Topics in this section

  • How much does it cost to use these services?
  • I paid to use your services but don't like your results. Can I get a refund?
  • What is the preferred citation for these services?
  • What is the preferred link to these services?
  • Why do I get sent to the login page when I try to use a service?


How much does it cost to use these services?
Our services are provided free of charge in allotments of 2500 transactions. All we ask is that you cite us in your work and/or add a link to us on your website.

Details of our usage policy including how to obtain additional credits and non-throttled access to our services are available on this page. Please contact us if you need more information. (top)
I paid to use your services but don't like your results. Can I get a refund?
We apologize, but we will not be able to provide refunds to customers who make payments to use our services. This policy is in place because we provide our users the ability to process as much data as they wish for free under the terms of the partner program. As such, any and all users have both the ability and ample opportunity to test the quality of our services to ensure that they will meet their particular needs before making any form of purchase. Our services are provided as-is and each individual user is responsible for and advised to determine if our services will meet their specific needs prior to making a payment. For questions or concerns about this policy, please feel free to contact us using the contact form. (top)
What is the preferred citation for these services?
Our preferred citation is the following:

Goldberg DW. [Year]. Texas A&M University Geoservices. Available online at http://geoservices.tamu.edu. Last accessed [Date]. (top)
What is the preferred link to these services?
Our preferred link is the following:

Texas A&M Geoservices Services

And in code:
<a href="http://geoservices.tamu.edu">Texas A&M Geoservices Services</a> (top)
Why do I get sent to the login page when I try to use a service?
The services are free of charge, but we do require that you sign up and/or log in so we can keep track of who is using what. (top)
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